Services - from brand identity to marketing

Our Services

Whether you’re an emerging shelter business ready to develop a meaningful brand identity or an established home professional looking for a brand overhaul, we offer a full suite of services to get you from Point A to Point B. Our team marries the creative with the technical to provide strategic, beautifully designed websites and marketing campaigns. We write copy, provide art direction, report and optimize, and deliver clear and consistent results. We carefully consider each client’s specific goals and priorities to develop a plan that’s right for them. Learn more about the services we offer below or contact us today.

Trusted by

bowley builders logo
whitten architects logo
Shelter Institute Logo
beachwood development fund logo
Kevin Browne Architecture Logo
Block Brothers Custom Cabinets Logo
Hellbent Studios Logo
maine the way logo
bowley builders logo
whitten architects logo
Shelter Institute Logo
beachwood development fund logo
Kevin Browne Architecture Logo
Block Brothers Custom Cabinets Logo
Hellbent Studios Logo
maine the way logo

Through exploration and continuous refinement, we craft distinctive brand identities that capture what makes you unique. Our comprehensive approach includes the creation of visual systems from color palettes to logos and patterns, as well as your brand story and the tone conveyed in all your marketing materials. We’ll work directly with you to establish a new brand or rework an existing one, collaborating on every step along the way. Our process starts with a brand work session, during which we discuss your goals, story, and ideas. From there, we’ll brainstorm, create, edit, iterate, and deploy a complex brand identity system that reflects your core values, goals, and needs as a shelter business. By positioning your brand within the existing market, we help to establish lasting recognition amongst discerning shelter industry audiences. 

With your vision in mind, we create sophisticated, image-forward websites that showcase your expertise and drive meaningful engagement with your ideal clients while staying true to your brand identity. Every platform we develop combines thoughtful user experience design, technical precision, and shelter industry insights to create a foundation that supports sustainable growth. Our development process involves a focus on both aesthetic excellence in line with your brand guide, but also optimized performance inline with industry-standard best practices. Your shelter-industry website will be fast, responsive, and stunning, with intuitive navigation structure, thoughtful content, and conversion-focused elements that guide potential clients smoothly from inspiration to inquiry.

By leveraging deep industry connections, we’re able to place custom ads across radio, print, and more in local Maine markets and around the country. When it comes to media buying, we handle everything from creative development and the refinement of your messaging all the way to final placement in shelter publications. We navigate complex media landscapes with confidence, securing optimal positioning that builds name recognition among ideal clients while also maximizing investment value. Through the careful analysis of a publication’s demographics, readership behaviors, and content alignment, we identify the best places to showcase your ads. And, with our negotiation expertise, we ensure advantageous placement and terms all while ensuring clear visibility into your ad’s performance metrics—allowing constant refinement of your media strategy to improve results and ROI in the future. 

From concept development all the way through detailed, iterative execution, we create campaigns tailored specifically for shelter industry success, campaigns made to convert. We begin by establishing clear goals and performance indicators, then design multi-channel approaches that leverage the most effective touchpoints for your audience. Our campaign management encompasses all aspects of implementation—from creative development and asset production to deployment scheduling and performance analysis. Throughout the process, we maintain close communication and provide transparent reporting on all ongoing initiatives, demonstrating any and all progress toward your objectives all the while identifying opportunities for improvement and iteration. 

No website is static, so we provide ongoing refinement, always working to enhance visibility, engagement, and performance within your specialized market. Through continuous technical improvements, content rewrites and optimizations, and other necessary strategic adjustments, we ensure your website remains effective in attracting your ideal audience. From using the right industry-specific keywords to making sure your website is safe and fast, we handle it all. That includes consistent technical audits, monitoring of your analytics, and performing comprehensive competitor analyses in order to identify opportunities for further optimization. We are always working to improve your site, constantly iterating existing content and searching for new ways to improve, all while you focus on working with your clients. With our website optimization and management process, we can transform your site from a static presentation into a dynamic business development tool that continuously adapts to changes in market conditions—making for a website that’s always as effective as possible. 

Email remains one of the most effective ways of communicating with your audience, and we take it seriously. We assist our partners in everything from segmentation to template design, content, and automation. Our approach integrates specialized industry expertise with technical precision—delivering meaningful messages that nurture client relationships and showcase your distinctive value. In a nutshell: we help your business say the right things to the right people at the best time, turning potential clients into real ones. Our email marketing strategy addresses the entire client journey—starting with initial awareness and first meetings all the way through project completion and referrals. But our email campaigns go far beyond just sending emails and tracking clicks. It offers fast and thoughtful integration, laser-focused segmentation, build-in ecommerce workflows, and dynamic personalization, and a lot more, too. And, of course, through constant monitoring of analytics and performance, we’re able to refine these systems and improve engagement metrics, conversion outcomes, and overall efficacy or your strategy.

By leveraging deep shelter industry insights, we’re able to position your practice precisely where ideal clients will discover it amidst their decision-making process. Through search engine marketing (SEM) and pay-per-click (PPC), we manage awareness and engagement across search and social platforms, iterate continuously and strategically, and optimize for ROI. We create digital marketing initiatives that efficiently allocate resources while generating measurable growth. Each channel used is carefully selected and configured in order to reach your specific audience segments. From there, we track and monitor the success of these initiatives and identify areas for improvement to ensure that your digital investment delivers the highest possible return in terms of inquires and engagement. 

By thoughtfully crafting media narratives based on changes to your business, such as new services or grand openings, we can build credibility and recognition for your brand within the shelter industry. We help our clients not only craft these narratives, but understand how they are perceived by the public. We develop short- and long-term goals for publicity and awareness, and establish strategies to achieve these goals. From the creation of thoughtful press kits and strategic media lists to outreach, pitching, and relationship building, our goal is to present each client and their brand to the world the way they'd like to be seen by future clients, admirers, and friends alike. Our process is personal, rooted in understand the brand from the ground up as well as the hard-working humans behind it. Our ongoing media relations include pitching, interview preparation, and other opportunities to turn visibility into a lasting positive reputation. Through consistent and authentic communications in the right channels, we can help establish your building brand as recognized authority in the field. 

We create sophisticated, image-forward websites that showcase your expertise and drive meContent is the cornerstone of marketing. We develop content ecosystems that demonstrate both your expertise and unique perspective within the shelter industry. Whether we’re crafting insightful thought leadership articles, putting together case studies showcasing your successes, or directing visually storytelling through photo shoots and video production, our collaborative approach creates compelling content that resonates with potential clients. Content planning starts with a clear objective and a crucial understanding of your audience, ensuring that all content no matter the kind contributes meaningfully to your brand’s positioning. From start to finish our service includes strategy, planning, production, editing, iteration, optimization, and distribution. With our high quality standards and our team of dedicated creators, we’ll help to transform your specialized knowledge and project experience into valuable resources for potential prospects, nurture those growing connections, and continuously reinforce your unique position within the shelter industry with every word. aningful engagement with ideal clients. Every platform combines thoughtful UX design, technical precision, and shelter industry insights to support sustainable growth—fast, responsive, and stunning, with intuitive navigation and conversion-focused elements that guide visitors from inspiration to inquiry.

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TESTIMONIALS

"We've had the pleasure of working with Helm for the last several years. With the initial redesign of our website they met our goal of creating an immersive experience for prospective clients that features our design work in the best possible way. The website has since garnered numerous kudos from both clients and colleagues in our local community. They are both professional and kind human beings that genuinely care about us and what we do. We couldn't recommend them more highly."
— RUSS TYSON, PRINCIPAL
"We’ve had the pleasure of working with the team at Helm over several years and through collaboration on multiple projects, including branding, web presence, and printed media. Their effective communication and detailed execution keeps us coming back. They’re invaluable partners in our path to growth and continued public interaction and promotion."
-Geoff Bowley, Principal of Bowley Builders & Beachwood Development Fund
"Vernacular has been one of the most impactful partners we've brought into Shelter Institute. Across every division of our business, their work has moved the needle in a meaningful way, and the results speak for themselves. What sets them apart isn't just the quality of the execution, it's that they genuinely learn your business, stay embedded in your goals, and bring the kind of proactive thinking that makes them feel less like a vendor and more like a core part of your team. If you're a business owner, whether you're running a single-focus operation or juggling multiple brands under one roof, looking for a marketing partner that will grow with you, hold themselves accountable to your results, and show up consistently, look no further."
— Clayton Hennin, Shelter Institute Director of Marketing & Strategy

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